Effective Date: 1st August 2025

Thank you for choosing SoundVenue. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app.

1. Information We Collect
We may collect the following types of information:

a. Personal Information:

Name
Email address
Phone number
Payment details (if applicable)
b. Usage Data:

Device information (e.g., device model, OS version)
IP address
App usage data (e.g., screens visited, time spent)
c. Location Data:

With your permission, we may collect location data to improve booking suggestions or show nearby services.
2. How We Use Your Information

We use the information we collect to:

Facilitate and manage your bookings
Send confirmations and notifications
Improve app performance and user experience
Provide customer support
Comply with legal obligations
3. Sharing Your Information

We do not sell your personal data. We may share your data with:

Service providers (e.g., payment processors, hosting providers)
Partners or vendors you book through the app
Law enforcement or regulators, when required by law
4. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission or storage is 100% secure.
5. Your Rights and Choices

Depending on your location, you may have rights to:
Access or update your information
Delete your account and data
Withdraw consent (e.g., for location access)
Contact us with privacy questions or complaints
To exercise these rights, contact us at: [email protected]
6. Third-Party Services

Our app may contain links to or integrate with third-party services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
7. Children’s Privacy

Our app is not intended for children under 13. We do not knowingly collect data from children.
8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll notify you by updating the “Effective Date” and may provide additional notice in the app.
9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
SoundVenue Ltd
Email: [email protected]
Address
38B main street
Castlederg
County Tyrone
Northern Ireland
BT817AT